Subscription Cancellation Policy
Effective Date: February 2nd, 2024
Thank you for being a valued subscriber to Poisonne.com ("we," "our," or "us"). We appreciate your business and want to ensure that you have a clear understanding of our subscription cancellation policy. Please read the following carefully:
1. Cancellation Process:
To cancel your subscription, please log in to your account on our website or contact our customer support team at (888) 596-9279. Follow the instructions provided to complete the cancellation process.
2. Cancellation Period:
If you wish to cancel your subscription, you must do so before 3 days prior to your next billing date. Cancellations made within this period will take effect at the end of the current billing cycle.
3. Refund Policy:
We do/don't offer refunds for unused portions of the subscription. If applicable, any refund will be prorated based on the remaining days in your current billing cycle.
4. Auto-Renewal:
Unless you cancel your subscription, it will automatically renew at the end of each billing cycle. You can manage your subscription preferences in your account settings.
5. Penalties or Fees:
There are no penalties or fees for canceling your subscription.
6. Communication of Changes:
We reserve the right to modify this cancellation policy at any time. Subscribers will be notified of any changes through [email/website notification/other means] in advance.
7. Terms of Service:
This cancellation policy is part of our Terms of Service, which can be found at [link to Terms of Service]. By subscribing to our service, you agree to comply with the terms outlined in these documents.
8. Confirmation of Cancellation:
Once you successfully cancel your subscription, you will receive a confirmation email. Please retain this confirmation for your records.
9. Contact Information:
If you have any questions or concerns regarding the cancellation process, please contact our customer support team at [customer support email/phone number].
We appreciate your understanding and cooperation in adhering to our subscription cancellation policy.
Thank you for choosing Poisonne.com.